Assistant Operations Supervisor Job in Kuwait (F&B)
Job Description
Location: Kuwait
We are currently seeking a motivated and experienced Assistant Operations Supervisor to join our Food & Beverage (F&B) division. This role is ideal for a proactive professional with strong operational expertise who can ensure smooth coordination across teams and deliver high standards of service.
Job SummaryThe Assistant Operations Supervisor will play a key role in overseeing daily operations, coordinating between departments, and ensuring efficient service delivery while maintaining quality, hygiene, and customer satisfaction.
Key Responsibilities- Supervise daily F&B operations, ensuring smooth workflow and service quality
- Coordinate effectively between kitchen, dispatch, and delivery teams
- Monitor staff performance, including drivers and kitchen staff
- Ensure timely order preparation and delivery
- Maintain high standards of hygiene, safety, and food quality
- Handle customer complaints and resolve operational issues efficiently
- Track KPIs and prepare daily/weekly operational reports
- Identify and implement improvements to enhance efficiency and reduce delays
- 3–5 years of experience in food delivery or F&B operations
- Strong understanding of restaurant and delivery operations
- Proven experience in managing teams (drivers, kitchen staff, supervisors)
- Familiarity with delivery platforms such as Talabat or similar systems
- Knowledge of ERP systems (Odoo is a plus)
- Good communication skills in English and Arabic
- Ability to work effectively in a fast-paced, high-pressure environment
- Leadership and team management
- Strong problem-solving abilities
- Knowledge of the Kuwait market and customer expectations
If you meet the above qualifications and are ready to advance your career:
Submit your updated CV via email
Click on the “Apply” button to send your application
Join our team and contribute to delivering exceptional service and operational excellence in a dynamic F&B environment.